The present work was developed with the objective of analyzing the socio-environmental problems arising from the consumption and disposal of waste by the residents of the Monte Castelo neighborhood, in the city of Tefé/AM. The empirical method was used, based on observation and interviews with residents for a quali-quantitative survey that allowed the understanding of the actions regarding the production and disposal of garbage in inappropriate places, the bibliographic review allowed a deepening of the categories of analysis. The accumulation of waste and the lack of sensitivity linked to the lack of infrastructural policies, brings residents closer to various pathologies, in addition to a space without quality of life. Therefore, a face-to-face conversation was necessary to sensitize them, in addition to an active participation with the Municipal Department of the Environment and the request to the Secretariat of Infrastructure for the installation of a culvert on Álvaro Maia street.